Last updated: August 28, 2026

Thank you for visiting FNC International. This Privacy Policy explains how we collect, use, protect, and share information when you browse our website, search products, request a quote, contact our team, or use an account connected with our product and quote workflow.

FNC International is a business-to-business promotional products supplier. Our website and services are intended for companies, organizations, distributors, purchasing teams, and other professional buyers.

1. Information We Collect

We may collect business contact information such as your name, company name, job title, email address, phone number, billing or shipping address, product interests, quote details, artwork notes, requested quantities, delivery deadlines, and messages you send to us.

When you request product information or a quote, we may also collect product item numbers, selected products, decoration requirements, shipping destination, and other details needed to prepare pricing or delivery information.

If you use an account, admin area, quote tool, or product import workflow, we may collect login information, account role, activity records, uploaded files, product images, product data, and related technical logs.

2. How We Collect Information

We collect information when you submit a form, send an email, request a quote, communicate with our team, upload files, use website features, or provide information during normal business communication.

We may also collect limited technical information automatically, including IP address, browser type, device information, pages visited, referring pages, and cookies or similar technologies used for site functionality, analytics, security, and session management.

Some product information and product images shown on the site may come from supplier systems, SAGE-related product exports, public supplier pages, or internal product-management tools used by FNC International.

3. How We Use Information

We use information to respond to inquiries, prepare quotes, recommend products, confirm product availability, support decoration and delivery questions, manage customer communication, maintain our product catalog, improve website usability, and operate internal sales and admin workflows.

We may use business contact information to follow up on quote requests, send service-related messages, provide product updates, or share relevant promotional product information. You may ask us to stop non-essential marketing communication at any time.

4. How We Protect Information

We use reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, misuse, loss, or disclosure. These safeguards may include encrypted connections, access controls, role-based admin permissions, server logs, backups, and restricted access to internal systems.

No website or internet transmission can be guaranteed to be completely secure. If you believe information you provided to us may have been accessed improperly, please contact us promptly.

5. Service Providers and Storage

We may use trusted service providers to operate our website, host servers, store product images or files, send email, analyze website performance, or support business operations. These providers may process information only as needed to provide services to us.

Our website infrastructure may use cloud hosting, object storage, database services, email tools, analytics tools, and security services. Information may be stored or processed in Canada, the United States, Europe, or other regions where our service providers operate.

6. Sharing Information

We do not sell personal information. We do not share customer contact information with outside parties for their independent marketing use.

We may share information when needed to provide services, such as with suppliers, decorators, logistics providers, technology vendors, or professional advisors. We may also disclose information if required by law, legal process, fraud prevention, security review, or to protect our rights and customers.

7. Cookies and Analytics

Our website may use cookies and similar technologies for login sessions, site preferences, security, performance, analytics, and understanding how visitors use the site. Analytics information helps us improve product search, category pages, content, and the quote-request experience.

You can control cookies through your browser settings. Blocking some cookies may affect site functionality, login sessions, or form features.

8. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of business contact information we maintain about you, subject to legal, security, accounting, and legitimate business record requirements.

You may also ask us to update your contact details, remove you from non-essential marketing messages, or clarify how your information is used.

9. Data Retention

We keep information for as long as reasonably needed for quote history, customer support, product sourcing, accounting, legal compliance, security, and business operations. Retention periods may vary depending on the type of record and our business or legal needs.

10. Children

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this Privacy Policy or how FNC International handles information, please contact us at info@fncintl.com or call 613-581-8916.